The Prime Health Services corporate office is still open and operating at this time. Employees, please refer to MS Teams and your email for the latest office updates.


Provider Credentialing

Prime Health Services, Inc. is committed to providing a fully credentialed network of providers by adhering to NCQA and URAC guidelines. Once a provider participation agreement is established, we initiate the credentialing process. This involves verifying key information for each provider listed in the agreement and submitting them to our Credentialing Committee for review.


To ensure a smooth and efficient credentialing process, each provider is asked to submit the following:

  • Completed credentialing application
  • Current signed attestation page (dated within the last 45 days)
  • W-9 form
  • Current malpractice insurance
  • Current state license(s)
  • Current DEA certificate
  • Current CDS/DPS certificate (if applicable)
  • Current board certification (if applicable)
  • Certificate of completion for highest level of professional education (if not board certified)

You can send these documents via email to credentialing@primehealthservices.com, fax to 615-329-4751, or mail to 331 Mallory Station Rd., Franklin, TN 37067.

Please note that failing to provide the required documents may delay your listing in the directory and could lead to termination and reporting to the relevant authorities.