The Prime Health Services corporate office is still open and operating at this time. Employees, please refer to MS Teams and your email for the latest office updates.


An Accurate & Timely Reimbursement Process

Prime takes pride in either directly, or from our client’s reimbursing our providers efficiently and within the time frame allotted for each product line.


Prime seeks to offer a competitive reimbursement to all providers.

We accomplish this by offering different methods. For example, a provider may be reimbursed based upon billed charges, the Medicare rate in the providers’ area or the fee schedule set forth by the providers’ state for Worker’s Compensation and Auto Liability. In addition, Prime has the ability to create a customized Prime Health fee schedule for each provider wishing to join our national PPO network.

Contact Us Today

Please feel free to contact our customer service center at clientservices@primehealthservices.com with any questions or concerns. Should you have questions regarding a specific claims payment, please do not hesitate to contact us at claimsinquiries@primehealthservices.com